![]() It’s in the top-right corner of WeChat, tap +. ![]() This allows you to sign in to WeChat on your computer without the need for a separate app. People also inquire as to how to use WeChat on a PC without using a phone. You’ll need to scan a QR code from within the mobile app to get up and running with WeChat for PC, just like the WhatsApp Web client that launched last week. Is it also possible to use WeChat on my laptop? Nearly a year after its Mac client was launched, WeChat has finally released a version of its desktop client for Windows PC users. Once downloaded, your PC will generate a QR code for you to use on your mobile device to log in. You can chat and share files with this Windows version just like you can with the mobile versions. WeChat for Windows is a popular free messaging service that is now available on both mobile and desktop computers. Is there also a WeChat for PC, people inquire. Set up all account information, such as linking to your Google Account, in Bluestacks App Player.ĭownload WeChat for Windows. Your customers' responses will be displayed in both Medallia Concierge and on the WeChat OA dashboard.Learn how to download and install WeChat for Windows 10/8/7 on your PC/Laptop in this tutorial. However, those messages you send as the OA admin will not be displayed in Medallia Concierge. Yes, you will still be able to message your customers directly from the WeChat OA dashboard. If I connect my WeChat Official Account to Medallia Concierge, will I still be able to engage with customers through my WeChat Official Account dashboard? ![]() We recommend sending (pre-arrival) emails embedded with your WeChat Official Account's QR code, or you can have QR codes printed and available across the property to encourage customers to begin their check-in process that way. ![]() The customer must follow the Official Account and send the first inbound message to engage with the business on WeChat. No, WeChat requires a customer to initiate a conversation with a business. They prevent businesses from responding after a period of time to prevent spamming.Ĭan I send pre-arrival messages with WeChat? Messaging windows are common for many messaging app business accounts. via text or email) to get them to re-engage with the business on WeChat to restart that 48-hour window. You will need to contact the customer outside of WeChat (e.g. Once 48 hours have passed, the business will no longer be able to send messages to the customer. WeChat limits the engagement window to 48 hours from the last inbound message sent by a customer. Yes, WeChat Official Accounts have a messaging window of 48 hours. Is there a time window where I can message my customers freely? Note: stickers are not currently supported for this feature. Once your WeChat Official Account is linked to Medallia Concierge, messages sent to your Official Account will show up in Medallia Concierge and you can reply directly to those customers from the Medallia Concierge Inbox. The WeChat channel in Medallia Concierge UI will now appear as “Connected” In Medallia Concierge -> Admin Settings -> Channels -> WeChat, click on the WeChat enable button again Once you've scanned the QR Code and authorization is complete, the Medallia Concierge service will need to be refreshed.
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